Support
How to ask for help in support
The more useful information you provide from the start, the easier it will be to help you without repeating questions.
Recommended steps
- Describe what you were trying to do.
- Provide the trainer, sensor, or affected device model.
- Clarify whether you connect via Bluetooth or ANT+.
- Provide Android version and phone model if the issue seems technical.
- Copy the exact error or send a screenshot if there is one.
- Explain what tests you have already tried.